Live Stream Troubleshooting

Audio

Can’t hear your audio?    Please…

  • Try using headphones.
  • Check the volume of your device (Note: If you just plugged in headphones your device remembers a different setting than playing through the speakers etc.)
  • Check the broadcast sound level

Video - Troubleshooting Volume

Video

Does the video start and stop? 

  • Decrease your video quality by clicking on the HD icon.  Then adjust the quality to a lower value.

Does the video appear fuzzy?

  • Increase your video quality by clicking on the HD icon.  Then adjust the quality to a lower value.

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